Privacy Policy

This Privacy Policy explains how The Earl’s Teahouse processes personal data in connection with our vintage afternoon tea curation services in England. Where applicable, we align our practices with the EU GDPR and the UK GDPR. This notice is informational and may be updated at any time.

Data Controller

The Earl’s Teahouse — 12 Kensington Church Street, London W8 4EP, England — Phone: +44 20 3987 6214 — Email: [email protected].

Personal data we process

We may process identification data (name, surname), contact details (email, phone), preference details (tea/venue choices, occasion notes), and website usage data (technical logs, cookies, aggregated statistics). We do not intentionally collect special category data. If specific needs arise (e.g., accessibility or dietary requests), we only collect what is strictly necessary and, where required, rely on your consent.

Purposes and legal bases

We use data to handle enquiries and proposals, provide venue inspiration and curated itineraries, manage communications, comply with legal obligations, and maintain site security. Legal bases may include performance of a contract or pre-contractual steps, legal obligations, consent (for marketing or non-essential cookies), and legitimate interests (service improvement, abuse prevention, protection of rights).

Retention

We keep data only as long as necessary for the purposes described: generally for the duration of our interactions and applicable statutory periods. Contacts obtained via forms are stored for limited periods and reviewed periodically.

Recipients and international transfers

We may share data with service providers supporting us (e.g., IT, hosting, analytics), acting as processors where required. If transfers occur outside the UK/EEA, we implement appropriate safeguards (such as Standard Contractual Clauses) when applicable.

Your rights

Subject to GDPR/UK GDPR, you may request access, rectification, erasure, restriction, portability, and object to processing. You may withdraw consent at any time without affecting processing carried out before withdrawal. You also have the right to lodge a complaint with a supervisory authority. To exercise rights, contact: [email protected].

Children

Our content targets adults; we do not knowingly collect data from children. If we learn we have done so in error, we will delete it within a reasonable time.

Security

We apply technical and organisational measures to protect data against unauthorised access, loss, or alteration. No measure is absolute; please use strong passwords and verify communications carefully.

Updates

We may revise this notice to reflect legal or operational changes. Updated versions will appear on this page with a revision date.

Contact

The Earl’s Teahouse — 12 Kensington Church Street, London W8 4EP, England — Phone: +44 20 3987 6214 — Email: [email protected].